69pkr Privacy Policy — How We Collect, Use and Protect Your Personal Data

69pkr ("we", "us", "our") is an online betting and casino platform serving players across Pakistan and internationally. We operate the website 69pkr.biz and are committed to protecting the privacy and personal information of every player who registers, deposits and plays on our platform.

This Privacy Policy is published in compliance with applicable data protection laws and the requirements of 69pkr's international gaming licence. It explains in plain English what personal data we collect about you when you use 69pkr, why we collect it, how long we keep it, who we may share it with, and what rights you have in relation to your data.

For Pakistani players, this policy is particularly relevant because 69pkr processes data relating to your JazzCash and EasyPaisa transactions, your CNIC for identity verification, and your gaming activity — all of which constitute personal data that we handle with appropriate care and in accordance with this policy.

69pkr collects personal data about you across several categories, depending on your level of interaction with the platform. The following table sets out the primary categories of personal data we process:

We collect only the data that is necessary and proportionate for the purposes described in this policy. We do not collect unnecessary categories of sensitive personal data beyond what is required for identity verification and regulatory compliance.

69pkr collects personal data through the following mechanisms:

• Direct Collection: Information you provide actively when creating your account, completing KYC verification, submitting deposit and withdrawal requests, contacting support or configuring your account preferences;
• Automated Collection: Technical and usage data collected automatically through cookies, session tracking technologies and server logs each time you access the 69pkr platform on any device;
• Third-Party Sources: Identity and fraud-check data received from KYC verification service providers; transaction confirmation data received from JazzCash, EasyPaisa and partner banks; and fraud or sanctions screening data from compliance databases maintained under anti-money laundering regulations;
• Game Providers: Gaming activity metadata provided by 69pkr's certified third-party game suppliers as part of normal game operation and audit processes.

69pkr processes personal data only where a lawful basis exists for doing so. The lawful bases on which we rely are as follows:

• Contractual Necessity: Processing required to provide you with the services you have requested under your 69pkr account agreement — including account management, bet processing, payment handling and customer support;
• Legal Obligation: Processing required to comply with applicable legal and regulatory requirements, including anti-money laundering (AML) obligations, Know Your Customer (KYC) mandates under our gaming licence, and reporting obligations to licensing authorities;
• Legitimate Interests: Processing necessary for 69pkr's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring and improving the quality of our services — provided these interests are not overridden by your fundamental rights and freedoms;
• Consent: Where processing is based on your explicit consent, such as for optional marketing communications. You may withdraw consent for marketing communications at any time by contacting 69pkr support.

69pkr processes your personal data for the following specific purposes:

• Account Management: Creating, maintaining and managing your 69pkr player account, including password resets, security alerts and 2FA operations;
• Payment Processing: Executing deposits via JazzCash, EasyPaisa and bank channels, processing PKR withdrawals, and maintaining transaction records;
• Identity Verification (KYC): Verifying that you are who you say you are, that you meet the 21+ age requirement, and that your payment accounts are registered in your own name;
• Regulatory Compliance: Meeting anti-money laundering, counter-terrorism financing, sanctions screening and licensing authority reporting obligations;
• Fraud Prevention & Security: Detecting and preventing account fraud, payment fraud, bonus abuse, multi-accounting and other prohibited conduct;
• Responsible Gaming: Monitoring gaming activity to identify patterns that may indicate problem gambling and to enforce deposit limits, self-exclusions and other protective measures you have configured;
• Platform Improvement: Analysing usage patterns to improve the 69pkr platform experience for Pakistani players and other users;
• Customer Support: Investigating and resolving complaints, disputes and technical issues raised through our support channels;
• Marketing (Consent-Based Only): Sending promotional communications about 69pkr offers, bonuses and new features to players who have opted in to receive them.

We do not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or identifying a separate lawful basis.

69pkr does not sell your personal data to third parties for their own commercial marketing purposes. We may share your personal data with the following categories of third parties, strictly for the purposes described in this policy:

• Payment Service Providers: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay and cryptocurrency payment processors receive the transactional data necessary to execute your deposits and withdrawals;
• KYC & Identity Verification Providers: Third-party identity verification services that process your CNIC, photograph and related documents for the purpose of confirming your identity and age;
• Game Software Providers: Certified casino game suppliers receive anonymised player session data as required for game operation, auditing and payout calculation;
• Fraud Prevention & Security Services: Anti-fraud platform providers and sanctions screening services that help us identify and prevent prohibited conduct on the 69pkr platform;
• Regulatory and Licensing Authorities: We are required by law and by our gaming licence conditions to share certain player data with our licensing authority upon request;
• Law Enforcement Agencies: Where required by applicable law, court order or where we have a good-faith belief that disclosure is necessary to prevent or report criminal activity including money laundering or fraud.

All third parties with whom 69pkr shares personal data are contractually required to handle that data in accordance with applicable data protection standards and to use it only for the specific purpose for which it was shared.

As an internationally licensed gaming operator, 69pkr is required to implement a comprehensive Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance programme. This programme requires us to collect and process specific personal data about our players, including identity documents, proof of address, and in certain cases, source-of-funds information.

For Pakistani players, the primary KYC document required is a valid National Identity Card (CNIC). We process your CNIC data for the sole purpose of verifying your identity and confirming that you are aged 21 or above. CNIC data is stored securely and is not shared with any party other than our authorised KYC verification provider and our licensing authority where required.

In addition to identity verification, 69pkr may conduct transaction monitoring on player accounts to detect patterns indicative of money laundering or other financial crime. Where suspicious activity is detected, 69pkr is legally obligated to report it to the appropriate authority without notifying the player ("tipping off" prohibition). This obligation overrides any privacy considerations under applicable law.

69pkr retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law and our licensing obligations. The following general retention principles apply:

Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymised in a manner that prevents reconstruction. Where data is anonymised rather than deleted, the anonymised dataset may be retained for statistical and analytical purposes indefinitely as it no longer constitutes personal data.

69pkr implements technical and organisational security measures designed to protect your personal data against accidental loss, unauthorised access, disclosure, alteration or destruction. These measures include but are not limited to:

• SSL/TLS Encryption: All data transmitted between your device and the 69pkr platform is encrypted using industry-standard 256-bit SSL/TLS encryption. This applies to your login credentials, payment data and all account activity;
• Encryption at Rest: Sensitive personal data, including KYC documents and financial data, is encrypted when stored in our systems;
• Access Controls: Access to personal data is restricted to 69pkr personnel who require it for their specific job functions, under a strict need-to-know policy with role-based access controls;
• Two-Factor Authentication: 69pkr offers two-factor authentication (2FA) to players as an additional layer of login security. We strongly recommend enabling 2FA on your account;
• Regular Security Reviews: 69pkr conducts periodic security assessments to identify and address potential vulnerabilities in its systems and data handling practices.

While 69pkr takes its data security obligations seriously, no online platform can guarantee absolute security against all threats. You also play a role in protecting your own data — keep your 69pkr login credentials confidential, enable 2FA, and never share your password with anyone.

69pkr uses cookies and similar tracking technologies on its website to enable core platform functionality, improve user experience, and support analytics and security operations. A cookie is a small data file placed on your device when you visit the 69pkr website. We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the operation of the 69pkr platform. These include session authentication cookies that keep you logged in, security tokens that protect against cross-site request forgery, and cookies that store your language and region preferences. These cookies cannot be disabled without impacting core platform functionality;
• Functional Cookies: These cookies remember your account preferences, game settings, responsible gaming configurations and other personalisation choices. They improve your experience each time you use 69pkr;
• Analytics Cookies: Used by 69pkr to understand how players navigate and interact with the platform. This helps us identify areas for improvement. Analytics data is aggregated and does not identify you personally in its processed form.

You may configure your browser to block or delete cookies, but please note that disabling strictly necessary cookies will prevent you from logging in to 69pkr and using its services. For functional and analytics cookies, you may opt out through your browser settings or, where a cookie consent manager is displayed, through that interface.

Subject to applicable data protection law and any overriding legal obligations (such as AML retention requirements), you have the following rights in relation to your personal data held by 69pkr:

To exercise any of the above rights, please contact 69pkr's data team at [email protected] with the subject line "Privacy Rights Request" and your registered account mobile number. We will respond within the timeframe required by applicable law.

Parents and guardians who believe that a person under 21 in their care has registered an account on 69pkr should contact us immediately at [email protected]. We will investigate and take appropriate action, including account closure and data deletion, without undue delay.

69pkr does not direct any marketing or promotional communications to persons under 21, and our advertising and promotional policies prohibit targeting channels or content that are likely to reach underage individuals.

As an internationally operating platform, 69pkr may transfer your personal data to servers, service providers or third parties located outside of Pakistan. Such transfers may occur in connection with payment processing, KYC verification services, game provider infrastructure, and cloud hosting arrangements.

Where personal data is transferred internationally, 69pkr takes steps to ensure that appropriate safeguards are in place to protect that data, including contractual protections with recipient parties that require them to apply data protection standards no less protective than those described in this Privacy Policy.

By creating and using a 69pkr account, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Pakistan where such transfers are necessary for the operation of the 69pkr platform and the provision of services to you.

69pkr reserves the right to update or amend this Privacy Policy at any time. Changes may be required to reflect updates to our platform, new regulatory requirements, changes in our data processing activities, or updates to applicable law.

When material changes are made to this Privacy Policy, we will notify registered players via a prominent notice on the 69pkr platform and, where appropriate, by notification to your registered mobile number or email address. The "Last Revised" date at the top of this document will be updated to reflect the most recent change.

Your continued use of the 69pkr platform following notification of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you should cease using the platform and contact support to request account closure.

If you have any questions, concerns or requests relating to this Privacy Policy or to the personal data that 69pkr holds about you, please contact us using the details below. We are committed to responding promptly and constructively to all privacy-related enquiries.